AppsNitroStack Chat

Analytics

Messages, active users, session length, and popular prompts for the chat

Analytics, in the Chat menu, summarizes how people use the chat.

The chat Analytics page: cards for total messages, active users, average session, and growth, and a Popular prompts section that says No data available yet

Not connected yet

The Analytics numbers aren't wired to live data yet, so the page currently shows zeros. Until it is connected, use Threads for operational analytics and Monitoring for latency and errors.

What it shows

MeasureWhat it counts
Total messagesEvery message the chat has handled, all time.
Active usersPeople who used the chat in the last 30 days.
Avg sessionThe mean length of a session.
GrowthThe change versus last month. This is a placeholder for now and isn't calculated from real data.
Popular promptsThe prompts used most often. When there are none yet, it shows No data available yet.

Who can open it

Members with read access to the chat can open Analytics. Anyone else sees a permission error.

Next steps

On this page